Privacy Policy

1. Introduction

Neds Flooring (“we,” “our,” or “us”), legally known as Ned’s Commercial Flooring, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Name and contact details (such as email address and phone number)
  • Information you provide when filling out forms on our website
  • Website usage data (such as IP address, browser type, and pages visited)
  • Communication preferences, including text messaging opt-ins

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to your inquiries and requests
  • Improve our website and user experience
  • Send service-related communications
  • Ensure compliance with applicable legal obligations

4. How We Protect Your Information

We use administrative, technical, and physical safeguards designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. SMS Communications & Opt-In Policy

By providing your phone number and opting in through our website, forms, or service requests, you consent to receive recurring automated text messages from Neds Flooring (Ned’s Commercial Flooring), including:

  • Appointment reminders
  • Service updates and follow-ups
  • Customer service communications
  • Marketing and promotional messages

Opt-In Methods:
You may opt in by:

  • Submitting a form on our website (https://www.nedsfloors.com/)
  • Checking a consent checkbox before submitting your information
  • Requesting a quote or service

SMS Disclosures:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For assistance, reply HELP or contact us at +1 571-998-1455

Example Message:
“Neds Flooring: Your flooring estimate is ready. Reply STOP to opt out.”

We only send messages to individuals who have provided explicit consent. Consent is not a condition of purchase.


6. How We Share Your Information

We do not sell or share your personal information with third parties or affiliates for marketing or promotional purposes.

We may share your information:

  • With service providers who assist us in delivering our services (such as hosting providers, CRM platforms, or customer support tools), only to the extent necessary and under confidentiality obligations
  • With aggregators and service providers solely for the purpose of delivering text message services

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators and providers of text message services.

7. Your Rights and Choices

You may:

  • Opt out of non-essential communications
  • Request access to or deletion of your personal data
  • Withdraw consent at any time

To exercise these rights, contact us using the information below.

8. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve our website and better understand user behavior. You can modify your browser settings to decline cookies if you prefer.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, you may contact us:

Neds Flooring
(Legal Name: Ned’s Commercial Flooring)
Address: 480 Flameflower Terrace SE, Leesburg, Virginia 20175
Phone: +1 571-998-1455
Website: https://www.nedsfloors.com/